{Rant} Lousy Customer Service at Forever 21+Horrid Return Policy

So I went to Forever 21 today and I bought a few items. I check out and my total came to $34. The cashier rang me up and I was just about to leave when I realized that she charged me full price for two items that were on sale. The total should have been around $19, quite a difference. She looks at me and says, "Well, you can call it even or I can give you store credit." I was dumbfounded. Call it even? CALL IT EVEN!? I don't know how she was raised, but my money doesn't come off a tree. I asked, "What do you mean?" And she says, "We don't accept returns." I tried in vain to explain to her that I'm not trying to return anything. She made an error that cost me $15 extra. She just looks at me and says, "Look, take it or leave it." I asked to speak to the manager who basically told me that if I wanted my money back I would have to mail a form into their coorporate offices, which could take weeks. She then said, "Just take the store credit. Gosh, it's not that big of a deal anyway." I took the stupid form and let me tell you, it's the last time I step foot into that store. Last time.

I don't understand how I can be penalized for something that was the clerks error. And how disrespectful not only the clerk was, but the manager also! I don't know how they were trained, but regardless of their return policy (which I highly protest), that kind of behavior and attitude shouldn't be allowed. And offering me store credit, when I go into the store maybe twice a year? Useless!

Has anyone else had an experience like this? From what I've heard from friends, it's not uncommon with Forever 21.

New Earings!

I've really had this urge to go out and buy earrings this past month, even though I usually just wear my gold studs all the time. A little over a month ago I stopped by Forever 21 and got a couple of pairs. I was cleaning yesterday and found them and though I'd share with you guys.


First pair are these lovely dangly pearl ones. They look so sophisticated that you'd never guess they were only #3.80!


These I actually picked up for my little sister. They're just pale pink hearts in a gold setting. Only a buck fifty! And they also have them in black!

Total: $5.60. Not bad at all!